Purchasing & Ordering
EWARE OF FRAUDULENT WEBSITES
This website is the only official My Realmood transactional website in Canada. We have recently been informed that other websites are attempting to copy the official My Realmood website and entice customers to make purchases. These websites are not authorized by My Realmood brand sites or resellers. My Realmood is making significant efforts to shut down these fraudulent sites but will not be held responsible for any damages of any kind or loss related to the visit or use of a fraudulent website and/or the purchase of unauthorized merchandise advertised on it.
The price for each product ordered is the price displayed on the website.
The total number of items allowed per transaction is 12.
Deliveries are made from Monday to Friday (except holidays). Packages are shipped by either Canada Post or Purolator.
The shipping and transportation costs and applicable sales taxes are not included in the price.
My Realmood reserves the right to modify at any time, without notice, the prices of the products shown on the website.
All prices are in Canadian dollars ($ CAD).
In the event of an error following an online order, you will be contacted by email or phone and an adjustment will be made, if applicable. For example, if a product is not available, there is an error in the collection of taxes, or a product is recalled.
A e-gift card cannot be purchased with another e-gift card.
E-gift cards will sent by email immediately and received within minutes. E-gift cards are not rechargeable.
Online purchases cannot be cancelled or modified once they are in our systems. Please make a new order for the right size or colour and return the incorrect order.
PRODUCT AVAILABILITY POLICY
MyRealmood does not guarantee, under any circumstances, the availability of products offered online. If My Realmood cannot deliver a product ordered due to insufficient inventory, you will be notified by email or phone.
My Realmood is not responsible for any inconvenience or any loss due to non-availability of a product or service.